Case Study – Karen Gleason: Development Manager

By Champion in : Case Studies // Apr 20 2010

Champion’s partnership philosophy helps tenants prosper, a development manager for a national restaurant chain says. “Our outlet at Champion’s Arrowhead development in Phoenix has been a huge success for many reasons,” says Karen Gleason.

“Our experience working with Champion has been excellent. At our company, we look for developers with experience, who get the job done on time. They need to have a close attention to detail, and know how to work with local officials. Most importantly, they have to understand our business, and share the same values and culture.”

Gleason says Champion met these criteria, and then some. “Champion treated us like a valuable partner in their business. They have done everything they could to ensure the success of this location. They recognize that if we are successful, they are successful. And that’s great, because we have the same attitude.” Gleason says the development was just a vacant lot when she teamed up with Champion.

“When we started, I had no idea what to expect from Champion. But I can say now that they are the most thorough developer with whom I have worked. Their follow up is wonderful, and they have great respect for our needs, especially our need to get the project up and running on time.” “They were also extremely considerate and enthusiastic, and they took the time to understand what we wanted. They worked very well with city officials, and made sure we had enough parking and visibility to ensure easy access to the store.”

“As a result, our location has all of the necessary elements. It is safe, convenient, and visible to customers. It is well accepted by the community. Thanks to Champion, and their unique approach, this store is, and will continue to be, very strong and successful.”